Singapore #1 All-in-one Loyalty Program Software

Poket has built both mAPP and web platforms for our brand’s loyalty programme, and we have since been able to recruit customers alongside in-depth details of their data, helping the brand better understand our customers’ shopping behaviour and products preference. I would recommend Poket solutions for any companies looking for affordable and easy-to-manage CRM solutions.

We chose Poket because they are fast in developing app. Also they are good in customising certain reports on an adhoc basis. In terms of support, they revert to us normally within 24 hours for most cases.

Our company has been working with Poket to develop our malls’ mobile application for redemptions. The two things that stand out about Poket – offering great value that fits our budget and needs, and prompt technical support. Our app is simple and highly user-friendly both in-app and on the backend. We’re exploring the next phase of app improvements, and are confident that Poket will be able to assist us through this process as it did in developing and launching it.

Poket is very capable to cater our needs and make the mobile application even more user-friendly as our members are not so tech-savvy. Poket team is very patient in listening to our requests and put in effort to communicate our needs to the IT team. We spoke to a few other similar solution companies but feels that Poket is most suited for us in terms of the type of industry they design their service for and backend is rather user friendly. Poket support helps to rectify any bugs or problems within 1-3 days, very good! Highly recommend Poket solution!

After we adopt Poket solutions, we see an increase in customer retention rates and signups. Poket develop award-winning solutions, and has businesses in several countries. The solutions are reasonably priced, and the representative from Poket is able to answer to all of our enquiries. We had compared Poket with other similar vendors and found the difference in the flexibility of developing solutions for us. We are very satisfied with the customer’s interface and backend for merchant that Poket has provided us. We are glad that Poket support team always respond timely whenever we have request. Good job Poket Team!

Poket has everything we wanted and even an integrated reward system to reward our loyal customers. It is easy to use and we are also able to work remotely away from shopfront. The team is sure to answer any questions we have and we would highly recommend Poket Reward System if you are looking at expanding your company’s customer base and ease of transactions.

We have chosen Poket after a few meet up and they have shown professionalism and confidence to to handle loyalty programme for our needs which is 30 outlets in Malaysia. We worked closely with the team in Singapore from Malaysia. No issues in communication. Pricing was also within our budget to work with. Backend portal is user-friendly and interface for customer app is simple and easy to use. We launched the app nationwide in June and work on next phase bringing more value to our customers.

Before selecting Poket, we were approached by other membership management company. It was the genuine sincerity showed by the Poket team that made our decision to select Poket. During the product demonstration, our expectation were not just met but many of our burning curious questions were answered well by the Poket team. At that point of time, we are extremely satisfied with Poket and we decided to engage Poket as our membership management partner. Currently, our customers are very much happy with the Cashback system that we have launched and several customers even asked us what is that amazing system we are using. Thank you to the Poket Team!